ba99 Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "ba99", "we", "us", or "our" refers to the ba99 platform operated at ba99.cam and its authorised operators.
• "Player", "you", or "your" refers to any individual who accesses, registers on, or uses the ba99 platform in any capacity.
• "Account" means the individual account created by a Player upon successful registration on ba99.
• "Platform" means the ba99 website, mobile browser interface, and all associated services accessible at ba99.cam.
• "Funds" means any real-money balance held in a Player's ba99 Account.
• "Bonus Funds" means any promotional credits, free bet credits, or bonus amounts credited to a Player's Account pursuant to a ba99 promotion.
• "Wagering Requirement" means the number of times a Player must bet the value of a bonus before the bonus and any associated winnings may be withdrawn.
• "BDT" or "৳" means Bangladeshi Taka, the sole currency used for all financial transactions on ba99.

2. Acceptance of Terms

By accessing or using the ba99 Platform — including but not limited to browsing the website, creating an Account, making a deposit, or placing a bet — you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety.

These Terms & Conditions constitute the entire agreement between you and ba99 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings. If you do not agree to any part of these Terms & Conditions, you must immediately cease using the Platform.

ba99 reserves the right to modify these Terms & Conditions at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.

3. Eligibility

Use of the ba99 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and continuously throughout your use of the Platform:

• You must be at least 18 years of age. ba99 strictly prohibits use of its services by persons under the age of 18.
• You must be a natural person. Corporate entities, partnerships, trusts, and other legal entities are not permitted to hold a Player Account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be accessing the Platform from a jurisdiction in which online gambling is prohibited by applicable law.
• You must not be an employee, director, officer, agent, or affiliate of ba99 or any of its business partners, game providers, or payment processors.
• You must not be a person who has previously been excluded from the ba99 Platform or who is subject to a self-exclusion order.

ba99 reserves the right to request documentary proof of age, identity, and address at any stage. Failure to provide satisfactory documentation within the timeframe specified by ba99 may result in Account suspension and withholding of pending withdrawals pending verification.

4. Account Registration

To access the real-money features of the ba99 Platform, you must register a Player Account. The following conditions apply to Account registration and maintenance:

• Accurate Information: You must provide true, accurate, current, and complete information during registration. You agree to promptly update your Account information to keep it accurate and current at all times.
• One Account per Person: Each individual may register and maintain only one Account on ba99. Duplicate Accounts — whether registered under the same or different names, email addresses, phone numbers, or payment details — are prohibited. ba99 may immediately close all duplicate Accounts and forfeit associated balances.
• Account Credentials: You are solely responsible for maintaining the confidentiality of your ba99 login username and password. You must not disclose your credentials to any third party. ba99 will never request your password via email, live chat, or telephone.
• Notification of Unauthorised Access: You must notify ba99 immediately if you suspect unauthorised access to or use of your Account. ba99 will not be liable for any loss arising from your failure to maintain the security of your credentials.
• Account Transfer: Accounts are non-transferable. You may not sell, assign, or transfer your Account or any Funds held within it to any third party.
• KYC Verification: ba99 applies Know Your Customer (KYC) procedures in accordance with applicable anti-money laundering standards. You may be required to submit a government-issued photo ID, proof of address, and proof of payment method ownership before withdrawals are processed.

5. Deposits & Withdrawals

5.1 — Currency

All deposits, withdrawals, balances, and wagering activity on ba99 are denominated in Bangladeshi Taka (BDT / ৳). ba99 does not accept deposits or process withdrawals in any other currency.

5.2 — Supported Payment Methods

ba99 currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Minimum and maximum transaction limits for each method are displayed in the cashier section of your Account. These limits are subject to change without prior notice.

5.3 — Deposit Processing

Deposits made via supported mobile financial services are typically credited to your ba99 Account within minutes of a successful transaction. ba99 does not charge a fee for deposits; however, your mobile wallet provider may apply its own transaction charges, for which ba99 accepts no responsibility.

5.4 — Withdrawal Processing

Withdrawal requests are processed by ba99 during operational hours (Bangladesh Standard Time, UTC+6). Standard withdrawal processing time is between 30 minutes and 24 hours from the time of request, subject to verification requirements and the operating hours of the relevant payment provider. ba99 reserves the right to request additional verification documentation before processing any withdrawal.

5.5 — Withdrawal Restrictions

Withdrawals may only be made to a payment method registered in the same name as the ba99 Account. Third-party withdrawals are strictly prohibited. Bonus Funds that have not met applicable Wagering Requirements are not eligible for withdrawal. ba99 reserves the right to perform enhanced due diligence on withdrawal requests that exceed certain thresholds.

5.6 — Dormant Accounts

An Account that has had no login activity for a continuous period of 12 months will be classified as dormant. ba99 reserves the right to apply a monthly dormancy administration fee to dormant Accounts, as disclosed in the cashier section. Players are encouraged to log in periodically to keep their Accounts active.

6. Bonuses & Promotions

ba99 offers a range of promotional bonuses to eligible Players. All bonuses are subject to the following general conditions, as well as any specific terms communicated at the time the promotion is offered:

• Bonuses are available to verified Players aged 18 and above only.
• Unless stated otherwise, all bonuses carry a wagering requirement that must be completed before any associated winnings can be withdrawn. The applicable wagering requirement is stated in the individual promotion terms.
• Bonus Funds and winnings generated from Bonus Funds are subject to a maximum withdrawal cap as specified in the individual promotion terms.
• ba99 reserves the right to withdraw, modify, or cancel any promotion at any time and without prior notice.
• Only one promotional offer may be active in a Player's Account at any given time, unless explicitly stated otherwise.
• Bonus abuse — including but not limited to creating multiple Accounts to claim the same offer, placing low-risk hedging bets to satisfy wagering requirements, or exploiting promotional mechanics — will result in forfeiture of the bonus and may result in Account suspension.
• Bonuses cannot be exchanged for cash value outside of the wagering conditions described in the relevant promotion terms.

7. Betting Rules

All bets placed on the ba99 Platform are subject to the following general rules. Sport-specific and game-specific rules are published separately in the relevant game and betting sections of the Platform.

• A bet is confirmed only once ba99 has issued a bet confirmation reference. Bets that have not received confirmation are not valid.
• ba99 reserves the right to void any bet placed on an event or market that has been set up in error, including incorrect odds, incorrect event information, or technical malfunctions.
• In the event of a dispute concerning the outcome of any event, ba99's determination shall be final, subject to the formal complaints procedure described in these Terms & Conditions.
• Minimum and maximum bet limits apply to all markets and are displayed at the point of placing a bet. These limits may be adjusted for individual Accounts at ba99's discretion.
• Live in-play bets are accepted subject to ba99's ability to confirm the current state of play at the time of bet placement. ba99 reserves the right to suspend in-play betting at any time without notice.
• In the event that a Player is found to have placed a bet using knowledge of the outcome of an event, or through abuse of early cash-out pricing errors, ba99 reserves the right to void the bet and confiscate any associated winnings.

8. Prohibited Conduct

The following conduct is strictly prohibited on the ba99 Platform. Any Player found to have engaged in prohibited conduct may have their Account suspended or permanently closed, bets voided, and all Funds and Bonus Funds forfeited:

• Providing false, misleading, or fraudulent information at any stage of registration or verification.
• Registering or operating more than one Account.
• Using automated software, bots, scripts, crawlers, or any other form of artificial intelligence to place bets, claim bonuses, or interact with the Platform.
• Collusion with other Players to manipulate game outcomes or betting markets.
• Match-fixing or placing bets based on inside information not publicly available.
• Any form of money laundering or use of the Platform to process funds derived from illegal activity.
• Attempting to exploit software bugs, glitches, or errors in the Platform's systems.
• Using the Platform in any way that interferes with or disrupts its operation or the experience of other Players.
• Harassing, threatening, or abusing ba99 staff or other Players through any communication channel.

9. Intellectual Property

All content on the ba99 Platform — including but not limited to text, graphics, logos, icons, images, game content, audio clips, software, and the overall design and arrangement of the Platform — is the property of ba99 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, redistribute, republish, sell, create derivative works from, decompile, reverse-engineer, or otherwise exploit any content or software from the Platform without the prior written consent of ba99.

10. Privacy & Data

ba99's collection, use, storage, and sharing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an Account and using the Platform, you consent to the data practices described in the Privacy Policy.

ba99 implements 256-bit SSL/TLS encryption across all Platform connections to protect the transmission of your personal and financial data. Passwords are stored using industry-standard cryptographic hashing and are never accessible in plain text, including by ba99 staff.

11. Responsible Gaming

ba99 is committed to promoting responsible gaming practices among all Players. The Platform provides the following responsible gaming tools, accessible from your Account dashboard at any time following ba99 login:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Account.
• Session Time Reminders: Configure automatic notifications to remind you of how long you have been playing.
• Cooling-Off Period: Temporarily restrict access to your Account for a period of your choosing (minimum 24 hours).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the selected exclusion period.

If you feel that gambling is negatively affecting your finances, relationships, or wellbeing, we strongly encourage you to visit our Responsible Gaming page or contact our support team at [email protected] for guidance. ba99 does not permit Players who have self-excluded to re-register during their exclusion period.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ba99 and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or system failure.

ba99's total aggregate liability to any Player arising from or related to these Terms & Conditions or the Player's use of the Platform shall not exceed the total amount deposited by that Player in the 12-month period immediately preceding the event giving rise to the claim.

ba99 does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

13. Amendments

ba99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ba99 will notify Players via a notice on the Platform or by email to the address registered on the Account. The revised Terms & Conditions will take effect on the date specified in the notification. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised terms.

If you do not accept the revised Terms & Conditions, you must cease using the Platform and, if you wish to withdraw your remaining Funds, contact support before the effective date of the amendment.

14. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws applicable to the ba99 operator's jurisdiction of incorporation. Any unresolved dispute shall be referred to binding arbitration in accordance with applicable arbitration rules.

Nothing in this clause shall limit ba99's right to seek injunctive or other equitable relief in any competent court to protect its intellectual property rights or to prevent actual or threatened breach of these Terms & Conditions.

15. Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the ba99 Platform, please contact our support team. Our customer support is available 24 hours a day, 7 days a week via live chat on the Platform.

Email contact (plain text — not a clickable link): [email protected]

All formal complaints will be acknowledged within 48 hours of receipt and investigated in accordance with ba99's internal complaints handling procedure. ba99 aims to resolve all complaints within 14 days of acknowledgement.