This Privacy Policy explains how ba99 collects, uses, stores, and protects your personal data when you use our platform. We are committed to safeguarding your privacy and handling your information with transparency and care.
Six core commitments that underpin ba99's approach to personal data protection
Every connection between your device and ba99 is secured with 256-bit SSL/TLS encryption. Your personal details, payment information, and ba99 login credentials are fully encrypted during transmission at all times.
Personal data held by ba99 is stored on secured servers with access controls, firewalls, and regular security audits. Passwords are stored using one-way cryptographic hashing and are never readable in plain text by any party.
You have the right to access, correct, and in certain circumstances request deletion of the personal data ba99 holds about you. Submit a request to our support team and we will respond within 30 days.
ba99 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes. Data is shared only with service providers essential to platform operations, and always under strict confidentiality agreements.
ba99 uses cookies and similar technologies to maintain your session, remember your preferences, and improve platform performance. This Privacy Policy explains exactly which types of cookies we use and for what purpose.
If you have consented to receive promotional communications from ba99, you may withdraw that consent at any time. Use the unsubscribe link in any marketing email or contact our support team to update your communication preferences.
This Privacy Policy applies to the ba99 platform, accessible at ba99.cam. ba99 is an online casino and sports betting platform operated for the benefit of players primarily based in Bangladesh. In this Privacy Policy, references to "ba99", "we", "us", or "our" mean the operator of the ba99 platform. References to "you" or "your" mean any person who visits, registers on, or uses the ba99 platform in any capacity.
ba99 is the data controller in respect of the personal data described in this Privacy Policy. This means ba99 determines the purposes for which your personal data is processed and the means by which that processing takes place.
If you have any questions or concerns about this Privacy Policy or about how ba99 handles your personal data, you may contact us at the email address provided in Section 15 of this document.
ba99 collects the following categories of personal data from players and website visitors:
2.1 — Identity Data
Full legal name, date of birth, gender, nationality, and government-issued identification details (such as National ID card number or passport number) provided during account registration and KYC verification.
2.2 — Contact Data
Mobile phone number, email address, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal) and postal code.
2.3 — Financial Data
Mobile financial service account details (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals, transaction history, account balances, and payment verification records. ba99 does not store full payment credentials on its own servers; payment processing is handled by our authorised payment partners.
2.4 — Account & Activity Data
Your ba99 username, account registration date, login timestamps, session durations, games played, bets placed, wager amounts, bonus claims, withdrawal requests, and responsible gaming tool settings.
2.5 — Technical Data
IP address, browser type and version, operating system, device type and identifier, time zone, referring URL, pages visited on ba99, and clickstream data collected automatically when you use the platform.
2.6 — Communications Data
Records of your communications with ba99 customer support via live chat or email, including the content of messages and any attachments submitted.
2.7 — Marketing Preferences
Your stated preferences regarding receipt of promotional communications from ba99, and records of any consent given or withdrawn.
ba99 collects personal data through the following channels:
ba99 uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your ba99 account | Identity, Contact, Account & Activity |
| Processing deposits and withdrawals | Identity, Financial, Account & Activity |
| Verifying your identity (KYC/AML compliance) | Identity, Contact, Financial |
| Providing customer support | Identity, Contact, Communications |
| Personalising your platform experience | Account & Activity, Technical |
| Fraud prevention and security monitoring | Identity, Technical, Account & Activity, Financial |
| Sending promotional offers (where consented) | Contact, Marketing Preferences |
| Meeting legal and regulatory obligations | All categories as required |
| Improving platform performance and features | Technical, Account & Activity |
| Responsible gaming monitoring | Account & Activity, Communications |
ba99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another valid legal basis for that processing.
ba99 processes your personal data only where there is a valid legal basis to do so. The legal bases we rely on are:
ba99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, and only to the extent necessary for the stated purpose:
All third parties with whom ba99 shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than those for which it was shared.
ba99's servers and some of our third-party service providers may be located outside Bangladesh. Where personal data is transferred internationally, ba99 takes appropriate steps to ensure that your data receives a level of protection equivalent to that provided under applicable data protection standards, including the use of data processing agreements and standard contractual clauses where required.
By registering an account and using the ba99 platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries other than Bangladesh in accordance with this Privacy Policy.
ba99 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, ba99 will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.
ba99 uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you visit a website. Cookies help ba99 deliver a functional, secure, and personalised experience.
Types of Cookies Used
You may manage or withdraw your consent to non-essential cookies at any time by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of the ba99 platform.
Subject to applicable law, you have the following rights in respect of your personal data held by ba99:
To exercise any of the above rights, please contact ba99 support at the email address in Section 15. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before fulfilling a request.
The ba99 platform is strictly for adults aged 18 and above. ba99 does not knowingly collect personal data from persons under the age of 18. If we become aware that personal data has been submitted by or on behalf of a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a person under 18 has registered an account on ba99, please contact us immediately so we can investigate.
ba99 supports responsible gaming and encourages all adults in a household to ensure that minors do not have unsupervised access to gambling platforms. Please visit our Responsible Gaming page for further guidance.
ba99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
While ba99 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for keeping your ba99 login credentials confidential and for notifying us immediately if you suspect any unauthorised use of your account.
The ba99 platform may contain references to third-party content providers, game studios, or payment partners. ba99's Privacy Policy applies solely to data collected by ba99 and does not extend to any third-party websites, applications, or services that may be accessible in connection with the platform. ba99 has no control over the privacy practices of third parties and encourages you to review the privacy policies of any third-party service you use in connection with ba99.
ba99 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by posting a notice on the ba99 platform or by sending a notification to the email address registered on your account. The revised Privacy Policy will take effect on the date stated in the notice.
We encourage you to review this Privacy Policy periodically to stay informed about how ba99 is protecting your data. Your continued use of the ba99 platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or ba99's data handling practices, please contact our Data Protection team. We aim to respond to all privacy-related enquiries within 30 days of receipt.
Email contact (plain text — not a clickable link): [email protected]
Please include your full name, registered email address, and a clear description of your request or concern so that we can respond efficiently. For account-related requests, we may need to verify your identity before fulfilling the request.
Now that you understand how ba99 protects your data, explore our full range of cricket betting, live casino, and slots — all secured with industry-leading encryption. 18+ only. Play responsibly.